Weekly Report Ending January 1st, 2021

Happy New Year! This last week has been filled with typical end of year activities. Lisa has been busy wrapping up financial details and preparing for the next year. She also found that under the current travel- to-Alaska protocol, people still need to have a PCR test 72 hours before departure.

There is a couple of changes to how to report the test. We know that it will change by the time the season kicks in so we are not troubling people with details until we are much closer. Overall, it should not be near as challenging as last season.

Lynda continues to find space for people at the lodge as guests’ plans change. We continue to have record bookings for the next season. The return of so many of you in 2021 has impacted when we bring in staff and supplies. The adjustments will allow us to train better and to improve our customer experience starting day one of the summer.

Mark has been chipping away at some of the long-term projects. He has been making adjustments to the hiring documentation, operational documentation, and a more formalized training plan for seasonal
staff. He and Kristina continue to work on the menu for next summer and trying out new products and items.

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