We are back in the office after the holidays more often now. Much of our work is portable so it made it easier to take some time off but still get things done as needed.
Kristina and Mark are working diligently with the hiring processes. We have several returning staff that have committed to the season and we begin interviewing new candidates next week. We are making adjustments trying to identify and remove any bottlenecks in our guest experience.
Lisa has wrapped up the end-of-year financial things and has us in top shape for this coming year. She also helped us attend our tackle buying show remotely. We don’t think we really like the remote format. It is hard to handle things with our hands via the internet. To compensate we have had to talk directly with manufacturers over the phone and try and describe the need and their solutions verbally. Both the vendors and the buyers are looking forward to in-person shows in 2022.
Lynda is starting the next round of invoicing. As people’s plans change, the invoicing activity creates some movement in the available space. She has already been able to reduce some of the waitlists. She does enjoy it when each of your calls in to visit.